Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Kadsteno Enterprises LLC. The collective work includes works that are licensed to Kadsteno Enterprises LLC. Copyright 2003, Kadsteno Enterprises LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Kadsteno Enterprises LLC or purchasing Kadsteno Enterprises LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Kadsteno Enterprises LLC or to purchase Kadsteno Enterprises LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Kadsteno Enterprises LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Kadsteno Enterprises LLC. The collective work includes works that are licensed to Kadsteno Enterprises LLC. Copyright 2003, Kadsteno Enterprises LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Kadsteno Enterprises LLC or purchasing Kadsteno Enterprises LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Kadsteno Enterprises LLC or to purchase Kadsteno Enterprises LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Kadsteno Enterprises LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Kadsteno Enterprises LLC used in the site are trademarks or registered trademarks of Kadsteno Enterprises LLC
All trademarks, service marks and trade names of Kadsteno Enterprises LLC used in the site are trademarks or registered trademarks of Kadsteno Enterprises LLC
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Kadsteno Enterprises LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Kadsteno Enterprises LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Kadsteno Enterprises LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Return Policy
All sales are final. Returns of product and/or cancellations, other than with defect, will not be accepted except at the discretion of Kadsteno Enterprises LLC and can and/or will be subject to a 20%
restocking fee or the prevailing market rate as determined by Kadsteno Enterprises LLC.This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Kadsteno Enterprises LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Kadsteno Enterprises LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Kadsteno Enterprises LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Return Policy
$65.00/Hour Service Fee on working parts.Any items sent back for warranty repair must have been tested bad - BY A QUALIFIED TECHNICIAN - prior to returning the part. We will charge a service fee of $65.00 per hour should we find a returned items to be in working condition. Please Give Details:Please be as specific as possible when listing the reason for return. This will assist us in making a correct determination of whether the product is truly defective. (Examples: “CD Rom Drive rattles and makes noises, but only after spinning for 5 minutes or more.” “Video card gives blue screen after 20 minutes”)
"Damaged" Products:
Any “dismantled”, “marked on” or “visibly defaced” product by the customer will VOID all warranties.
Fitness of Purpose:
Kadsteno Enterprises LLC cannot warrant any product as fit for any particular use or purpose. We strongly recommend customers evaluate a sample unit to determine by their criteria whether a product will work in their configuration. In the world of computers there are many products that may be incompatible with a certain brand or certain parts. In cases like this it is your responsibility to resell the product into a standard application in which the part will work. We are unable to take parts back because they will not work in particular brand product if they function correctly in others.
RMA Number Must be Marked on the Outside of Box:
RMA number must be clearly marked on the outside of the shipping box. Please included a printed copy of the RMA paperwork on the inside of the box. Customer is responsible for all shipping costs to Kadsteno Enterprises LLC.
Pack Returns Carefully:
Customer must pack defective items being returned as if they were new and working. Failure to do so may invalidate both the RMA and the warranty. Kadsteno Enterprises LLC is not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.
Send RMAs to:
1412 S Paris Ct, Aurora, CO 80012, USA
Expiration of RMA numbers:
RMA numbers are valid for 14 days after being issued. Kadsteno Enterprises LLC must receive product within this time period (other than international returns).
Out of Warranty Items:
Items sent to Kadsteno Enterprises LLC that are OUT OF WARRANTY will be returned to customer at customer’s expense.
Credit Issued on Defective Products:
Should a replacement for a defective item not be available, at Kadsteno Enterprises LLC discretion a suitable replacement shall be issued. If a suitable replacement is not available within 30 days from the receipt of your RMA, Kadsteno Enterprises LLC will issue a credit which can be applied toward a future order. Credits expire 6 months after date of issue. Customers may also request a refund check once a credit memo number has been issued. RMA credits are for product only and do NOT include any reimbursement for shipping charges.
How do I apply my Credits?:
For Credits to be applied to your next order, you must reference the “CREDIT MEMO” number (not the RMA number) and dollar amount in the “notes field” of our online order form. (You may obtain the “credit memo number” from the notes field of your RMA once the RMA is “closed”).
LIMITED WARRANTY
Warranties may be limited on some items. Please check our sales literature and your invoice to verify the warranty is as expected.
Replacement RMA items will be shipped back to Customers via UPS Ground only. Express and overseas shipping is subject to an additional cost to the customer.
Limitation of Liability
Kadsteno Enterprises LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Kadsteno Enterprises LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Kadsteno Enterprises LLC product is mistakenly listed at an incorrect price, Kadsteno Enterprises LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Kadsteno Enterprises LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Kadsteno Enterprises LLC shall issue a credit to your credit card account in the amount of the incorrect price.
In the event that a Kadsteno Enterprises LLC product is mistakenly listed at an incorrect price, Kadsteno Enterprises LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Kadsteno Enterprises LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Kadsteno Enterprises LLC shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Kadsteno Enterprises LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Kadsteno Enterprises LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Kadsteno Enterprises LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Kadsteno Enterprises LLC.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Kadsteno Enterprises LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Kadsteno Enterprises LLC products) must be commenced within one (1) year after the claim or cause of action arises. Kadsteno Enterprises LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Kadsteno Enterprises LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Kadsteno Enterprises LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Kadsteno Enterprises LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Kadsteno Enterprises LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Kadsteno Enterprises LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Kadsteno Enterprises LLC in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Kadsteno Enterprises LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Kadsteno Enterprises LLC may link to sites operated by third parties. However, even if the third party is affiliated with Kadsteno Enterprises LLC, Kadsteno Enterprises LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Kadsteno Enterprises LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Kadsteno Enterprises LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
